PA Housing is one of the most recognised housing associations in the United Kingdom, offering affordable homes and reliable housing solutions to thousands of people. With a strong presence in regions such as the Midlands, London, Walton-on-Thames and Leicester, it has become a trusted provider of both rental homes and ownership schemes. Its mission is to deliver not only housing but also stronger communities built on fairness, sustainability and inclusivity.
Over the years, PA Housing has grown into a leading social housing provider, with properties designed to meet a wide range of needs. Whether you are a family seeking affordable rent, a professional searching for shared ownership opportunities, or someone requiring independent living support, PA Housing ensures that you have access to secure housing tailored to your circumstances. By focusing on long-term community development, the association continues to make a positive impact across the UK.
PA Housing Services and Solutions
The organisation offers a variety of housing solutions, each catering to different needs. Affordable homes to rent remain one of the most popular options, giving families and individuals a chance to live in quality homes without the high costs often found in private rentals. The allocation system is fair and designed to prioritise those who are in real need, ensuring equal opportunity for all. Renting through PA Housing also provides additional security and long-term support not always available with private landlords.
Another major service is the shared ownership scheme, which allows individuals to purchase a portion of a property while paying rent on the remaining share. This option makes it easier for first-time buyers to take their first step onto the property ladder, especially in areas where full homeownership may be financially out of reach. With flexible payment structures and opportunities to increase ownership shares over time, PA Housing helps make homeownership more achievable for many people.
PA Housing Locations and Offices
PA Housing operates through multiple offices, each serving different regions across the UK. The Walton-on-Thames office is a well-known branch that provides direct services to local residents in Surrey. Tenants can visit the office for tenancy advice, rent queries or repair issues, and the dedicated team ensures that customer needs are met efficiently and professionally. This local presence is vital in maintaining strong community connections and offering accessible support.
In the Midlands, the Leicester office is an essential hub for residents seeking affordable homes. Known for its approachable and responsive staff, the Leicester branch has received positive feedback from tenants who appreciate the quality of service. PA Housing also operates in London and the South East, supporting tenants in one of the most expensive housing markets in the country. By providing affordable rental properties and ownership options, these offices play a vital role in tackling the housing challenges faced by many in urban areas.
Contacting PA Housing

For tenants and prospective applicants, contacting PA Housing is straightforward. The main PA Housing contact number is widely used by residents to report repairs, discuss rent, or raise other enquiries. A dedicated customer service team ensures calls are handled efficiently, with emergency phone numbers available for urgent housing issues such as heating breakdowns or water leaks. Having reliable contact points makes it easier for tenants to feel supported at all times.
Alongside telephone support, the My PA online portal provides tenants with a convenient way to manage their accounts. From reporting repairs and making payments to updating personal details, this digital platform reduces the need for in-person visits and speeds up service delivery. For those who prefer traditional methods, PA Housing also provides office addresses and email contact options, making it accessible for everyone regardless of their communication preferences.
Careers and Opportunities at PA Housing
PA Housing is also an employer of choice, offering career opportunities across various departments. From customer service and administration to property management and maintenance, the organisation provides a wide range of jobs for professionals interested in making a difference in housing and community development. Staff members often highlight the rewarding nature of the work, as they directly contribute to improving the quality of life for tenants.
Job opportunities are available across different offices, including Walton-on-Thames and Leicester, where recruitment is regularly carried out. Benefits of working with PA Housing include professional development, competitive salaries and the chance to work within a supportive environment. Those seeking PA Housing jobs can explore current vacancies on the official website and find roles suited to their skills and career goals.
PA Housing Reviews and Tenant Feedback
Reviews play an important role in understanding how PA Housing performs as a housing provider. Many tenants praise the affordability of homes, the quality of services, and the helpfulness of staff. Renting or owning through PA Housing often comes with the added benefit of long-term stability, which many families find reassuring compared to the uncertainty of private renting.
Specific reviews, such as those from the Leicester office, highlight the effectiveness of local staff and their commitment to tenant support. While some reviews mention areas for improvement, the majority show that PA Housing continues to deliver reliable and affordable housing solutions. This feedback helps the organisation improve its services further and demonstrates transparency in the way it engages with tenants.
Why Choose PA Housing
There are many reasons why choosing PA Housing is a smart decision for those seeking affordable and reliable housing in the UK. Unlike private rentals, which can be costly and unstable, PA Housing offers secure tenancies with fair rent policies and access to community support services. For individuals and families on lower incomes, this can make a significant difference in quality of life.
The housing association also offers pathways to homeownership through shared ownership schemes, giving people the chance to invest in their future without the overwhelming burden of a full mortgage. By focusing on inclusivity and sustainability, PA Housing provides more than just homes—it builds communities where people can thrive. This approach makes it one of the most respected and trusted housing providers in the country.
Conclusion
PA Housing continues to play an essential role in the UK housing sector by offering affordable rental homes, shared ownership opportunities, and community-focused solutions. With offices in Walton-on-Thames, Leicester, London and beyond, it ensures that tenants have access to support wherever they are based. From reliable customer service to flexible housing schemes, PA Housing remains committed to helping people find security and stability in their homes.
By combining affordability with community development, PA Housing has built a strong reputation as a housing association that truly cares about its tenants. Whether you are searching for a place to rent, exploring shared ownership, or looking for career opportunities in housing, PA Housing is an organisation dedicated to making a positive difference in people’s lives.
FAQs
What is PA Housing?
PA Housing is a UK housing association offering affordable rental homes, shared ownership, and community housing support.
How do I contact PA Housing by phone?
Call their main contact number or use the emergency line for urgent issues.
Where is the PA Housing Walton-on-Thames office located?
The Walton office in Surrey supports tenancy, rent, and property management.
How can I apply for PA Housing properties to rent?
Apply through local councils or housing registers; eligible applicants are matched to homes.
What is the difference between renting and shared ownership with PA Housing?
Renting offers affordable tenancy; shared ownership lets you buy a share and increase ownership over time.
Are PA Housing jobs available in Leicester?
Yes, the Leicester office regularly advertises roles across various departments.
How do I log into my PA Housing account online?
Use the My PA portal to report repairs, pay rent, or manage your account.
What are PA Housing reviews like from tenants?
Most reviews praise affordability, helpful staff, and reliable services.
Can I get emergency repairs through the PA Housing contact number?
Yes, urgent issues like heating or plumbing are handled via the emergency line.
Does PA Housing provide housing in London?
Yes, PA Housing offers rental and shared ownership homes across London and the South East.
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